Virtual Personal Assistant
Not every company can afford to hire an administrative assistant. But having a live person answering calls increases the level of customer service to your customers and prospective clients.
At Hosted Receptionist, our virtual personal assistants are professionally trained and knowledgeable about your individual business. We offer many of same functions as an in-house employee -- all at a fraction of the expense it would cost to hire new personnel.
Our services include:
- Take messages - We let callers know when you're available, but that you will get back to them shortly. Our receptionists collect information such as the callers' name, number, and best time to reach them.
- Transfer calls - If you want to give the caller the option to talk to you directly, we can transfer the call to you. We perform both warm and cold transfers.
- Order entry - Our receptionist can take orders right over the phone. If you have a Web site that has a simple ordering process, we can link directly to it for easy order fulfillment.
- Schedule appointments - When we know your schedule, we can take extra burden off you by actually setting an appointment schedule. For an extra dollar a day you can use our online appointment scheduling software. This robust software can be used to handle all of your appointment needs.
We get to know your business and work with you to create a script for our receptionists to use when answering calls to your business.
We hire only friendly people here in the United States who must complete our rigorous training program. We also apply a personal touch, as we understand that can sometimes make all the difference.
To learn more about our services, please visit our Features & Pricing page.
