Virtual Assistant Services
Many companies can’t afford to hire an administrative assistant, but this position is often crucial to the livelihood of a growing business. Entrepreneurs and company leaders need to be available to focus on important business initiatives rather than the day to day answering of phone calls or managing meeting schedules.
An automated attendant or basic voice mail system can help, but having a live person answering calls increases the level of service to your customers and prospective clients.
At Hosted Receptionist, we offer virtual assistant services to help you work more efficiently while serving customers more effectively. Our assistants are professionally trained and knowledgeable about your individual business. We offer many of same functions as an in-house employee -- all at a fraction of cost to hire new personnel.
Our services include:
- Take messages - We let callers know if you’re not available, but that you will get back to them shortly. Our receptionists collect information such as the callers' name, number, and best time to reach them.
- Transfer calls - If you want to give callers the option to talk to you directly, we can transfer the call to you. We perform both warm and cold transfers.
- Order entry - Our receptionists can take orders right over the phone. If you have a website that has a simple ordering process, we can link directly to it for easy order fulfillment.
- Schedule appointments - When we know your schedule, we can set appointments on your behalf. For an extra dollar a day you can use our online appointment scheduling software. This robust software can be used to handle all of your appointment needs.
We get to know your business and work with you to create a script for our receptionists to use when answering your calls. Additionally, all or our friendly assistants are based here in the United States and must complete our rigorous initial and ongoing training programs.
To learn more about our services, please visit our Features & Pricing page.
