Virtual Administrative Assistant
Is your business missing opportunities because you don't have a live person answering the phone? Do you worry that your company isn't providing top notch customer service? Is money too tight to hire a receptionist?
If you find yourself in this situation then the virtual administrative assistant services offered by Hosted Receptionist hold your solution.
Thanks to Hosted Receptionist you can have all calls to your business answered by a professional, friendly and live receptionist -- all at a fraction of the expense it would cost to hire new personnel.
Our receptionists work just like any in-house administrative assistant. On top of answering phones and forwarding callers to you, our receptionists will also:
- Take messages - We let callers know when you're available, but that you will get back to them shortly. Our receptionists collect information such as the callers' name, number, and best time to reach them.
- Transfer calls - If you want to give the caller the option to talk to you directly, we can transfer the call to you. We perform both warm and cold transfers.
- Order entry - Our receptionist can take orders right over the phone. If you have a Web site that has a simple ordering process, we can link directly to it for easy order fulfillment.
- Schedule appointments - When we know your schedule, we can take extra burden off you by actually setting an appointment schedule. For an extra dollar a day you can use our online appointment scheduling software. This robust software can be used to handle all of your appointment needs.
We get to know your business and work with you to create a script for our receptionists to use when answering calls to your business.
You can also rest assured that we hire only friendly people here in the United States and train them under the best methods possible. We also apply a personal touch, as we understand that can sometimes make all the difference.
Please visit the How It Works page to learn more about our virtual assistant services.
