Telephone Answering Service

We know how important your customers are, so we treat them as our own and act as a member of your staff. We are available 24/7, whenever you need a telephone answering service.

Let Us Take All Your Calls
We provide you with a toll-free or local phone number. Use this number on your marketing materials and callers will be directed to us.

Forward Calls Only When You Need Us
We provide you with a local or toll-free number, and forward your existing phone number to the new number when:

• Busy, or no answer forwarding - If your line is busy or if you do not answer in a certain number of rings, calls are forwarded to your us.
• Manual call forwarding -Set a manual call forward on your phone at anytime (typically *72 to activate). This offers you the flexibility to have us answer calls occasionally or after hours.

Features & Pricing

As our telephone answering service client, we will work with you to design a script that serves your unique business needs.

We ensure the utmost professionalism by:

• Hiring the right people - We do not outsource. Calls are answered by our friendly professionals right here in the USA. Agents must pass a series of interviews, tests, and background checks.
• Intense and continuous training - We have a several week long training program that is administered by our own dedicated training team. It includes weeks of classroom study, practice calls, and tests before a single call is answered.
• Treat your customers like our own - A courteous and respectful greeting can go a long way on a customer service call. We maintain a high level of professionalism without losing the warm, personal touch.

On the right-side of this page, you will find a demo video and some sample call recordings for reference. We also invite you to give us a try with a live demo.

Features & Pricing

Having a live person answering the phone can make a difference, but we don't stop there. We also:

• Take messages - When you are unavailable, we take accurate information and let callers know when they can expect a call back. Messages are then sent via email so you can respond accordingly.
• Screen and transfer calls - If you prefer we screen your calls, we can pass high priority callers to you directly.
• Order entry - We take orders right over the phone. If you have a website that has online ordering, we can enter the orders for fulfillment.
• Schedule appointments - We can schedule appointments. For a dollar a day, you can use our online appointment scheduling software.

Features & Pricing

How It Works

Watch this video to learn more about Live Receptionist.

Sample Scripts

With Live Receptionist your scripts are completly customizable. Check out these sample call recordings:

Live Demo

Test the service for free. Provide your contact information and we'll give you access to try these scripts out live.

Your information is kept private.