Receptionist Services
The receptionist services offered by Hosted Receptionist can put your business a step ahead of the competition by ensuring top-notch customer service at an affordable price.
Thanks to our live receptionists, you can give your customers the same kind of attentive, knowledgeable and friendly service that they would receive from a full-time administrative assistant -- at a substantially lower cost to your business.
Simply forward your existing phone lines, or choose a new number from us (toll-free or local) and we'll handle the rest.
When our receptionists answer your phones, they don't simply take a phone call and forward it on to you. Our representatives can also:
- Take messages - We let callers know when you're available, but that you will get back to them shortly. Our receptionists collect information such as the callers' name, number, and best time to reach them.
- Transfer calls - If you want to give the caller the option to talk to you directly, we can transfer the call to you. We perform both warm and cold transfers.
- Order entry - Our receptionist can take orders right over the phone. If you have a Web site that has a simple ordering process, we can link directly to it for easy order fulfillment.
- Schedule appointments - When we know your schedule, we can take extra burden off you by actually setting an appointment schedule. For an extra dollar a day you can use our online appointment scheduling software. This robust software can be used to handle all of your appointment needs.
Our receptionists will also get to know your business as though they were full-time members of your staff. We help ensure this by working with you to create a script they use when answering calls to your business.
We hire only friendly people here in the United States and they must pass weeks of intensive training under our in-house specialists. We also use a personal touch, as we understand that can sometimes make all the difference. Classroom study, practice calls, and thorough testing ensure that our agents are ready to represent your business.
Please visit the How It Works page to learn more about our receptionist services.
