Phone Answering
Even if it’s not in your budget to hire a personal assistant, you know the importance of having a kind and understanding person answer your phone. A live phone answering service increases the quality of service to your customers and potential customers.
Hosted Receptionist has trained personal assistants who know your business, understand your field, and offer many of the services of an in-house employee -- at a fraction of the price to hire new personnel.
Phone answering services we offer:
- Take messages - If you’re out, or busy with another customer, we will can let callers know when you’ll next be available, or take their name and number and ask the best time to reach them.
- Transfer calls - We provide warm and cold transfers so your customer can always have the option to speak to you directly.
- Fill orders- Our receptionists can fill orders over the phone and if you have a simple web ordering system we can link to that as well for additional ease.
- Schedule appointments - When we know your schedule we can relieve the burden of scheduling meetings by handling your appointment schedule for you. We even offer online scheduling software.
Once we get to know your business, we create phone call scenarios so that our receptionists know exactly how to serve you and handle phone calls of all kinds.
We hire friendly and competent people in the United States who are carefully trained and know how to give customers kindness that makes all the difference.
