Live Receptionist

Do you want a live receptionist to answer your business calls but aren't ready to hire a new employee? Hosted Receptionist's virtual answering service gives you the benefits of an in-house assistant without the associated cost.

Our receptionists are available 24 hours a day and you can forward calls from your current number or use one of ours.

Use our number
We provide you with a toll-free or local number that connects directly to our live reception services. If you want us to answer all of your calls, this is the best option to use. Use our number on your marketing materials and incoming calls will be directed to us.

Call forwarding
You can also forward calls from your existing phone number. Most local phone companies offer popular forwarding choices. We still provide you with a local or toll-free number, and you forward your existing phone number to the new number.

• Busy, or no answer forwarding – Most service providers will allow a call to be forwarded to the new local or toll-free number we provide in the event that your original line is busy or not answered in a set number of rings.
• Manual call forward – Most service providers allow you to set a manual call forward on your original number to our new number at anytime. This is your best option if you want us to answer calls occasionally, on a changing schedule.

Features & Pricing

When our receptionists answer, they are prepared to serve your customer in a friendly and professional manner. We work with you to develop a telephone script that fits your specific business needs.

More information about our receptionists:

• The best people - We choose friendly people here in the United States. All of our receptionists pass a series of interviews, tests, and background checks.
• Highly trained - All of our receptionists pass a weeks-long rigorous training program that is administered by our own in-house training team. It includes classroom study, practice calls, and tests.
• Acting friendly & professionally - Our goal is to treat your customers the way we would want to be treated ourselves. A simple "how is your day" or showing a little sympathy can go a long way on a customer service call. We maintain a high level of professionalism without losing the personal touch.

On the right side of this page, you will find a demo video and some sample scripts for reference.

Features & Pricing

While simply having a live person answer the phone can make a huge difference, we offer additional services to assist your callers. These include:

• Take messages – We let callers know you are not available, but that you will get back to them shortly. Our receptionists collect information such as the callers' name, number, and the best time to reach them.
• Transfer calls – If you want to give the caller the option to talk to you directly, we can transfer the call. We perform both warm and cold transfers.
• Take orders – Our receptionists can take orders for you right over the phone. If you have a Web site that has a simple ordering process, we can link directly to it for easy order fulfillment.
• Schedule appointments – Let us know what days and times you are available, and we will schedule an appointment on your behalf. For an extra dollar a day you can use our online appointment scheduling software. This robust software can be used to handle all of your appointment needs.

Features & Pricing

How It Works

Watch this video to learn more about Live Receptionist.

Sample Scripts

With Live Receptionist your scripts are completly customizable. Check out these sample call recordings:

Live Demo

Test the service for free. Provide your contact information and we'll give you access to try these scripts out live.

Your information is kept private.