How It Works

We are here to help you service your customers, and our receptionists are available 24 hours a day. You can forward calls from your current number or use one of ours.

Use our number
A customer or potential customer calls the toll free number we provide. You can use this number on your marketing materials, and all calls are directed to us. This would be the best option to use if you plan to have our answering service take all of your calls.

Forward your calls
There are two types of call forwarding to choose from. And while you must set them up through your local phone company, we still provide you with a local or toll-free number. You can then forward your existing phone number to the new number.

• Never miss a call – If you're busy or unavailable to answer in a set number of rings, your calls will be forwarded to your local or toll-free number for our receptionists to answer. This keeps your customers from depending on voicemail or a machine.
• Use a manual forward – Most providers allow you to use a manual call forward option that allows the flexibility to send all incoming calls to your new 800 number.

Features & Pricing

Our receptionists are professional and courteous and will act as though they are an actual member of your company. We ensure this by getting to know your business and by working with you to create a script that fits your specific needs.

More information about our live answering service:

• Only the best - We hire only capable people here in the United States. And every employee must pass interviews, tests, and background checks before they are ready.
• Top training - Our receptionists undergo weeks of training, administered by our own development team to ensure that they will be prepared to help you the best way possible. We ensure this through classroom study, practice calls, and tests.
• Customer service is No. 1 - We know that your customer is TOP priority, and that the best way to make your customer happy is through friendly, professional service. In employing that, our receptionists understand that a personal touch can also make a big difference -- something as simple as, "how's your day?" to a caller can win that customer's trust.

On the right side of this page, you will find a demo video and some sample scripts for reference. You can also download a scripting form and fax or email it to us so we can begin taking your calls.

Features & Pricing

While a live receptionist can make all the difference, we don't stop there in providing excellent service for your customers. We can also:

• Take messages – Just like a personal assistant, we can let a client know when you're not available and take down their basic information right over the phone for your convenience.
• Transfer calls – If you choose, our receptionists can transfer customer calls directly to you.
• Take orders – We can take orders for your company right over the phone. And if you have a Web site that has a simple ordering process, we can link directly to it for easy order fulfillment.
• Schedule appointments – Let us know your schedule and we can set appointments on your behalf. For an extra dollar a day you may use our online appointment scheduling software, which can be used to handle all of your scheduling needs.

Features & Pricing

How It Works

Watch this video to learn more about Live Receptionist.

Sample Scripts

With Live Receptionist your scripts are completly customizable. Check out these sample call recordings:

Live Demo

Test the service for free. Provide your contact information and we'll give you access to try these scripts out live.

Your information is kept private.