CPA Receptionist
Not every CPA practice can afford to hire a receptionist. But small accounting firms can benefit from having a live person answering calls to increase the level of customer service to your customers and prospective clients.
At Hosted Receptionist, our virtual receptionists are professionally-trained and knowledgeable about your individual business. We offer many of same functions as an in-house employee -- at a fraction of the expense it would cost to hire.
Our CPA receptionists are trained in:
- Taking messages - We let callers know when you're available, but that you will get back to them shortly.
- Transferring calls - If you want to give the caller the option to talk to you directly, we can transfer the call to you.
- Entering orders - Our receptionist can take orders right over the phone.
- Scheduling appointments - When we know your schedule, we can take extra burden off you by actually setting an appointment schedule.
Every firm has their own workflow. We get to know your business and work with you to create a script for our receptionists to use when answering calls to your business.
We hire only friendly people here in the United States. They must complete our rigorous, several week-long training program.
To learn more about our services, please visit our Features & Pricing page.